Why Choose Birlea

Next Day Service

Did you know we offer a next day service?

• You must have an account with your own courier. (the most popular couriers are: XDP/Panther/UPS/Yodel/ArrowXL)
• All orders must be sent to nextday@birlea.com before 14:00pm to ensure collection the same day.
• The next day team must be provided with the correct courier labels (if applicable with carrier) and a manifest in order for the courier to sign on collection.
• Dependant on stock availability you can send any of the Birlea products via your preferred carrier.

Customer Care

Here to help…

• Birlea’s customer service department is dedicated to dealing with all of your issues, whether they are big or small.
• Our representatives will be able to arrange any replacement items or returns should this be necessary.
• Please email all enquiries to customerservices@birlea.com

Specialist Staff

The best around…

• Whenever you contact the Birlea office you will be directed to the correct department where our specialist staff will be more than happy to help with any queries.
• For more specialist enquiries, please contact us at info@birlea.com and we will endeavour to reply within 48 hours.

Local Stockists

Large or small…

• Birlea supply hundreds of retailers throughout the UK.
• Our products can be found both online and in several retail outlets.

Direct Home Delivery

Quick and reliable…

Birlea provides a direct home delivery service allowing retailers to sell our products to their customers without the added hassle of storing the stock within your warehouse.

We offer one man and two man deliveries, across mainland UK, lower Scotland and also including areas of the Scottish Highlands.

Our friendly, professional team will arrange delivery with your customer and we aim to give as much notice as possible. The order will be dispatched from one of our warehouses and sent directly to your customers home –Saving you space in your own storage facilities.

Delivery lead times are 7-10 working days for one man deliveries, and 7-14 working days for two man deliveries (dependant on stock availability).

Charges for this service vary depending on delivery location and the number of persons required to complete the delivery (one man or two man)

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Reliable Delivery

We’ll be there…

• We have our own transport team to provide a prompt delivery service.
• It is Birlea’s aim to deliver all items within 7-10 working days, provided the order reaches our minimum order value of £250 (depending on stock availability)
• Our transport team will give you a call to book in a delivery – from our base in the Midlands we are perfectly located to deliver across the UK.

Quality Guarantee

You can trust us…

• All of our products are sourced from reliable manufacturers, some of whom are members of Sedex, who help to improve ethical standards within the supply chain.
• We offer up to a 10 year guarantee on all of our mattresses, as well as a year long guarantee on all other products to give you peace of mind.

Product Range